Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high quality, cost effective healthcare in the communities we serve. To accomplish this we would like to know what we are doing right or what needs improvement. We depend on our patients and their families to keep us informed.
If you have a complaint involving our surgery center and wish to speak to someone directly, please call during regular business hours and ask to speak to the Administrator at (713) 634-4433 or write to:
- HMU Surgical Center
- Attn: Administrator
- 4219 Richmond Ave,
- Houston, TX, 77027
- Alaska Department of Health and Social Services
- Division of Health Care Services
- Health Facilities Licensing & Certification
- 4501 Business Park Boulevard, Suite 24, Building 1
- Anchorage, AK 99503
- (907) 334-2682
All Medicare beneficiaries may also file a complaint or grievance with the Medicare Beneficiary Ombudsman. Call (800) 633-4227 or visit the webpage at https://www.medicare.gov/claims-and-appeals/medicare-rights/get-help/ombudsman.html
Our surgery center is accredited by the following organization; you may also contact them directly with any concerns/complaints:
- Accreditation Association for Ambulatory Health Care, Inc.
- 5250 Old Orchard Road, Suite 200
- Skokie, Illinois 60077
- (847) 853-6060
All Medicare beneficiaries may file a complaint or grievance with the Medicare Beneficiary Ombudsman. Call (800) 633-4227 or visit the webpage at Centers for Medicare & Medicaid Ombudsman Center.